Guide
How to work with Kompas Migracji
Step by step: how to reach us, what you get, how to pay, where to see your case status and how not to miss deadlines.
1.How to reach us
- Message us on WhatsApp, leave a request on the site or book an online consultation.
- A short initial assessment is free. A lawyer replies on working days within 2 business hours.
- A full phone consultation costs PLN 150; if you then order a service, it is credited.
2.Free tools
- Deadline calculator: days left for an appeal, complaint, reply to a summons or court complaint — with Polish holidays.
- Case check: what you already have, what is missing and which documents you need.
- The AI assistant on the site answers general questions; it is guidance, not a lawyer’s opinion.
3.Contract and payment
- Every service is provided under a contract with DOMUS V Sp. z o.o.; the price is agreed before work starts.
- Online payment via Przelewy24: BLIK, card or transfer. The payment confirmation is in the portal.
- A contract concluded online can be cancelled within 14 days — under the terms of service.
4.Client portal
- After you contact us you receive a PIN that opens the portal.
- In the portal: case stage, timeline from your lawyer, deadlines, documents and payments.
- Lost your PIN? Message us on WhatsApp from the number you gave us.
5.Documents
- Send scans and photos through the portal (“Send a document to your lawyer”) or via WhatsApp.
- Originals you hand over are recorded and returned against a signature.
- Do not type your PESEL or passport number into the AI chat.
6.Deadlines: act at once
- Got a letter from the office? Photograph it and send it to us the same day.
- Summons (wezwanie): usually 7 days to reply (Art. 64 § 2 KPA).
- Refusal: 14 days to appeal from delivery (Art. 129 § 2 KPA). If the letter was not collected, delivery is deemed made after 14 days of storage (Art. 44 KPA).
7.Contact
- WhatsApp and phone: +48 729 271 848
- Email: Kompas.Migr@gmail.com
- Lawyers’ hours: Mon–Fri, 9:00–18:00 (Warsaw time). The AI assistant and portal work 24/7.